Run services with less admin
CrisisConnect helps centres manage members, record visits and support activity, and communicate with people in a GDPR-aligned way. It’s designed for small teams and volunteers — simple screens, clear audit trail, and practical reporting.
Membership that stays usable
Capture essential details, keep contact info up to date, and track consent to contact. Built to support day-to-day conversations at the desk.
- Quick member lookup
- Phone number confirmation prompts
- Consent flags and audit history
Pantry / shop visits
Record visits, items/spend and usage limits. Generate useful KPIs to support service planning and funding returns.
- Visit frequency and recency
- Total spend and engagement
- Local dashboards (pilot scope)
Messaging and surveys
Send card-ready notifications, daily visit surveys, and targeted updates. Consent-led design with message logging.
- SMS integration (provider configurable)
- Templates and sending rules
- Opt-out handling approach
Wider community support
Not all support happens at the till. Log other interactions and projects to evidence the real impact of your centre.
- Interaction types and notes
- Lightweight outcomes tracking
- Front-of-house display options (future)
Volunteers, DBS and compliance
Basic volunteer management with expiry tracking for DBS and certifications — built for organisations that can’t justify a full HR system.
Separation by organisation
Your centre sees your data. Other centres see theirs. The platform is designed for multi-organisation roll-out without accidental crossover.