Volunteers running a community food pantry, with CrisisConnect open on a laptop and phone

Software built for community organisations

Less time on the spreadsheets. More time on the people.

Chasing a DBS renewal. Rebuilding the same funder report. Copying a sign-in sheet into a spreadsheet, again. CrisisConnect brings everything your organisation runs on into one place.

Already running in real community organisations — not a prototype.

5,000+food pantry transactions recorded in production
180+digital inclusion sessions managed through digiConnect
13,000+people fed at a community pantry running on our system

Start with the headache, not the software

What are you trying to get under control?

You don't need to know which module you need. Start with the thing that's taking too much time.

The idea is simple

Record the work once. Use the information everywhere.

Your operational data shouldn't live in one spreadsheet while your funder figures, volunteer records and service outcomes live in three more. CrisisConnect keeps the work connected so the information you capture while delivering a service can become the evidence you need later.

  • One place for the operational records your team actually uses
  • Information captured as part of normal service delivery
  • Reports built from live data rather than reconstructed afterwards
  • Designed for small teams and volunteers, not IT departments
CrisisConnect reporting dashboard showing service outcomes

Built beyond the individual organisation

Your work first. Connections where useful.

CrisisConnect starts with each organisation’s operational records. Participating organisations can choose to collaborate across the separate community Network. Aggregated measures may inform local insight where participation and safeguards support it; coverage and interpretation matter.

Organisation

Run day-to-day services and create the operational record as the work happens.

Network

Refer people, find resources, share available stock and work with other organisations.

Intelligence

Aggregate appropriate anonymised measures across participating tenants to understand regional trends and, where coverage supports it, the wider picture.

Don't take our word for it

The funder report is built while you do the work.

digiConnect began with one very ordinary problem: the information needed for reporting was already being captured — just in all the wrong places.

1Run the sessionRecord who attended and which volunteers were there.
2Capture the outcomeLog the support given, issues resolved and follow-up while it is fresh.
3See the serviceSessions, attendance, outcomes and volunteer activity are already structured.
4Run the reportReporting comes from the operational data — no rebuilding the story afterwards.
Actual digiConnect reporting screen
Actual digiConnect reporting screen — the reporting layer is fed by the work recorded during service delivery.
180+digital inclusion sessions managed
700+people helped through those sessions
THE OLD WAYSpreadsheet → filter → copy → calculate → format → reconcile
WITH CRISISCONNECTRecord the work → run the report

In production · pantry system

Built into the pantry from day one.

The Breadshed at New Pasture Lane Community Centre has run on the original version of our pantry system since it opened in February 2025, and its figures are now reported through foodConnect. There was no legacy pile of paper to migrate and no reporting spreadsheet to bolt on later: the operational record was part of the service from the start.

At the counter
Households, visits, items, eligibility, communications and transactions are recorded as the pantry operates.
For reporting
The same operational records become the evidence. The team does not need to reconstruct what happened from tickets, paper forms and separate spreadsheets.
In production
5,000+ pantry transactions recorded, 13,000+ people fed and 53,000+ items provided since opening.
THE MANUAL PATTERN WE'RE REPLACINGDeliver → write it down → re-key it → calculate it → enter it again for the funderWITH CRISISCONNECTDeliver → record once → report from it
See the actual foodConnect workflow →
Actual foodConnect screen used for pantry operations
foodConnect — actual product interface from the system running the pantry workflow.

Built by people who do this work

We were stuck doing it manually too.

CrisisConnect started inside a digital inclusion non-profit because the software we needed didn't exist. We had the sign-in sheets, volunteer admin, home visits and funder reports — so we built the thing we wanted to use.

Beyond spreadsheetsOnly pay for what you useDesigned for small teams
Lets Tech Together

Real organisation · daily use

One organisation. Several services. One operational record.

See how Lets Tech Together uses CrisisConnect every day across digital inclusion, home visits, device recycling, PAT testing, grants, volunteers, safeguarding and donated equipment.

Deliver servicesManage the organisationReuse equipment
See the real-world case study →

When you need more

One platform.
Use only what you need.

CrisisConnect is made up of specialist tools that work together. Start with the part of your organisation causing the biggest headache and add more when you need them.

People & membership

Members, households, communications and the people your services support.

Services & delivery

Sessions, food provision, events, home goods and day-to-day service delivery.

Volunteers & safeguarding

Volunteers, DBS, safeguarding, incidents, hours and acknowledgements.

Funding & governance

Grants, finance controls, donors, GDPR, compliance and evidence.

Assets & logistics

Devices, PAT testing, donated goods, stock and warehousing.

There are specialist modules behind these needs. You don't have to work out the architecture before you start.Explore the tools →

Built into CrisisConnect · networkConnect

Your organisation isn't an island.

CrisisConnect helps you run your organisation. The networkConnect module is the connection layer that helps organisations work together. Search resources available across the network, share what you have available, and refer people directly to another organisation for support.

Find something

Someone needs a cot.

Don't ring around to find out who has one. Search stock available across the network, find what's needed and request it from the organisation holding it.

Search → find → request
Share something

You have stock others can use.

List available donated goods once — cots, beds, white goods, clothing, devices or other resources — and make them visible to organisations across the network.

List once → share across the network
Refer someone

Another service is better placed to help.

Find the right organisation and make a direct, consent-led referral. No sending someone away with another telephone number and hoping they make the call.

Find → refer → track

The connective tissue

No ringing around. No parallel directory. No referral disappearing into a gap.

Because networkConnect is part of CrisisConnect, organisations can coordinate around the same real-world needs while keeping their own operational data and services under control.

See how networkConnect works →
networkConnect directory, resource sharing and referral interface
networkConnect brings organisations, available resources and direct referrals into the same network.
And the network creates a bigger picture.

As participating organisations coordinate support, anonymised regional insight can help show demand, provision and gaps across an area — useful to networks, funders and local authorities without making that complexity part of the day-to-day workflow.

Start with the thing hurting most

From £30/month per organisation.

Start with the part of your organisation causing the biggest headache. You only add what you need, and we'll help you work out the smallest useful setup.

One organisation. One plan. Add modules as you need them — not priced per seat.See pricing & build your setup →
Digital inclusionRun sessions. Record attendance. Capture outcomes. Report on the work.From £30/month
Food banks & pantriesManage households, visits, transactions and reporting in one place.We'll recommend the right setup →
Multi-service organisationsBring membership, volunteers, safeguarding, grants and service delivery together.Build around what you actually use →

Your first hour with CrisisConnect

Bring the process. We'll help map the setup.

Show us how you work today. We'll identify the smallest useful setup, help with existing data where needed, and get your team started without a long implementation project.

1

Tell us what hurts

Show us the spreadsheet, paper process or admin headache you're trying to get rid of.

2

Choose what fits

We'll map that need to the smallest useful CrisisConnect setup — not sell you everything.

3

Set up your data

Add locations, categories and staff accounts. If you have existing data to import, we can help.

4

Start using it

Your team records the work as it happens. The useful reporting comes with it.

CrisisConnect Limited · England & Wales Data Processing Agreement Service Level Agreement Privacy & GDPR information

Bring your horrible spreadsheet

Show us the spreadsheet
you want to get rid of.

Bring the spreadsheet, paper process or awkward workflow. We'll map it to the smallest useful CrisisConnect setup and show you what the move could look like.