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Pricing

Start with what you need. See what it costs.

CrisisConnect is priced per organisation, not per seat. Choose the plan that fits the number of staff who need full admin access, then add only the modules your organisation needs. Volunteer accounts are unlimited on every plan.

Save up to £489

What does that look like in practice?

Find the example closest to you.

These are illustrative monthly configurations using current pricing. Your setup can be smaller or larger; the guide below works it out from your actual needs.

Digital inclusion charityStarter + digiConnect£30/monthUp to 5 staff. digiConnect is the included module.
Food pantryStandard + memberConnect + foodConnect£55/month6–15 staff. foodConnect is included; memberConnect is added for pantry mode.
Multi-service community centrePro + member + volunteer + safety + grant£95/month16–25 staff. grantConnect is included; three Bronze modules are added.

Quick price guide

Tell us roughly what you need.

This isn’t a commitment — it simply translates your organisation into a sensible CrisisConnect starting point.

1

How many staff need full admin access?

Volunteer accounts are unlimited on every plan.

2

What do you need help with?

Pick the problems you want to tackle first. You can add or remove modules later.

A sensible starting point

Starter

Choose a problem above and we’ll show the likely monthly cost.

Estimated monthly cost£30One Bronze or Silver module can be included at no extra cost.

This guide uses monthly pricing. Gold modules aren’t eligible as the included module. Some workflows can require a supporting module; we’ll confirm the right setup before you buy.

Plan detail

One organisation. One plan. Add modules as you need them.

Starter

Small organisations and volunteer-run groups just getting started.

£30 per month
£299 billed annually · Save £61/year
  • Up to 5 staff accounts
  • Unlimited volunteer accounts
  • One Bronze or Silver module included
  • All base platform features
  • Email support
  • No setup fee
Get started
Most popular

Standard

Multiple staff, multiple services, and serious reporting requirements.

£40 per month
£399 billed annually · Save £81/year
  • Up to 15 staff accounts
  • Unlimited volunteer accounts
  • One Bronze or Silver module included
  • All base platform features
  • Priority email support
  • No setup fee
Get started

Pro

Multi-site organisations, large community centres and complex delivery.

£50 per month
£499 billed annually · Save £101/year
  • Up to 25 staff accounts
  • Unlimited volunteer accounts
  • One Bronze or Silver module included
  • All base platform features
  • Priority support + onboarding call
  • No setup fee
Get started
Best value

Platinum

All current and future modules included. No decisions, no add-ons.

£249 per month
£2,499 billed annually · Save £489/year
  • Unlimited staff accounts
  • Unlimited volunteer accounts
  • All current modules included
  • All future modules on launch
  • Priority support
  • No setup fee
Get started

Not sure which plan? Get in touch and we’ll help you choose. No setup fee on any plan.

Included in every plan

Every plan comes with the base platform, before you add a single module.

Add modules to any plan

One Bronze or Silver module is included with every plan. Add further modules as your organisation needs them — Bronze £15/month, Silver £20/month and Gold £25/month. Module prices are per organisation, not per user.

Bronze
Eligible as your included module
digiConnect
Digital inclusion sessions and home visits
Bronze
£15/mo
£149/yr
memberConnect
Community membership and SMS
Bronze
£15/mo
£149/yr
volunteerConnect
Volunteer records, skills and hour tracking
Bronze
£15/mo
£149/yr
safetyConnect
Safeguarding, DBS and incident management
Bronze
£15/mo
£149/yr
eventConnect
Events, room hire and invoicing
Bronze
£15/mo
£149/yr
patConnect
PAT testing visits, certificates and invoices
Bronze
£15/mo
£149/yr
Silver
Eligible as your included module
foodConnect
Food pantry and food bank management · requires memberConnect for pantry mode
Silver
£20/mo
£199/yr
grantConnect
Grant pipeline and reporting deadlines
Silver
£20/mo
£199/yr
donorConnect
Donor management and Gift Aid tracking
Silver
£20/mo
£199/yr
homegoodsConnect
Household goods requests and fulfilment
Silver
£20/mo
£199/yr
financeConnect
CC8 financial controls — dual-auth payments, cash counts, trustees’ pack
Silver
£20/mo
£199/yr
complianceConnect
UK GDPR governance — SARs, consent trail, breach log, DPIAs
Silver
£20/mo
£199/yr
Gold
Not eligible as the included module
deviceConnect
Device recycling — intake, data destruction, certificates
Gold
£25/mo
£249/yr
warehouseConnect
Network-aware shared inventory and fulfilment
Gold
£25/mo
£249/yr
networkConnect
Consent-led referrals, shared stock and network directory — included with every plan, always
Included
Always included
—

Questions

Frequently asked

There is no trial period, but there is no setup fee either — you pay your first month or year and can cancel at any time. If you’d like to see the platform before committing, book a demo and we’ll walk you through it on a screen share.
During registration you choose one Bronze or Silver module to include with your base plan. Gold modules (deviceConnect and warehouseConnect) are not eligible. networkConnect is always included for all organisations. For most organisations the included choice will be digiConnect, memberConnect or safetyConnect.
Yes — upgrade your plan or add modules at any time from your subscription page. Downgrades take effect at the end of your current billing period. You can manage your subscription directly in the platform.
Staff accounts are for coordinators, managers and senior volunteer staff who need full admin access — recording data, managing members, generating reports. Volunteer accounts are unlimited on all plans; volunteers use a separate portal to confirm attendance and view schedules.
Yes — organisations that join the CrisisConnect Network may be eligible for grant-subsidised access. Platinum customers receive all current and future modules at a fixed monthly price. Contact us or visit crisisconnectnetwork.org to find out whether you qualify.
networkConnect is always included with every plan. It connects your organisation to the network — enabling consent-led referrals (a person’s details are only shared with their agreement) and contribution to regional intelligence. Joining the CrisisConnect Network itself is a separate application to CrisisConnect Network CIC; visit crisisconnectnetwork.org to find out more.
Billing is handled securely by our payment provider. Pay monthly or annually (annual saves roughly two months’ cost). All major credit and debit cards are accepted, and invoices are available from your account.
Yes — cancel at any time and your access continues to the end of your current billing period. We don’t offer pro-rata refunds for partial months or years, but you’ll never be charged again after cancellation.

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