Ten modules.
One platform.
Each module is a standalone operational tool. One Bronze or Silver module is included free with your base plan. Modules are priced by tier — Bronze £15/month, Silver £20/month, Gold £25/month.
digiConnect
Digital inclusion session management. First built in 2023 by the CrisisConnect founder for Lets Tech Together. When NPLCC saw the funder reports it could generate, they commissioned foodConnect — and the platform idea was born. Converted into the digiConnect module in early 2025.
- Drop-in session scheduling across multiple locations
- Recurring session schedules with fortnightly, monthly, or custom intervals
- Volunteer attendance confirmation and session rotas
- Attendance tracking by category, gender, and age range
- Support category recording — email, banking, NHS App, UC, and more
- Home visit booking, logging, and visit type management
- One-click funder reports from operational data
- Live in production at Lets Tech Together
foodConnect
Food service management for food pantries and food banks. Pantry mode gives you the full till app — membership cards, item counts, pricing rules, and funder-ready reporting. Food bank mode is a streamlined walk-in screen — capture household demographics, referral source, and parcel type in under 15 seconds, no membership scheme required. Both modes feed the same reporting dashboard.
- Household member records with demographics and consent
- Flexible pricing rules — item bands with special offer periods
- Transaction recording — items and hygiene products
- Visit history and frequency analysis per household
- Membership card generation with barcodes
- SMS communications to members via Clickatell
- Post-visit survey system
- Separate touchscreen till application (available separately)
- Food bank mode — walk-in clients, no membership card required
- Food bank (voucher) mode — referral voucher capture with full audit trail
- Referral source tracking — self-referral, GP, social worker, Citizens Advice and more
- Configurable parcel types — standard, baby, specialist dietary, emergency
- Demographic capture per visit — household composition, benefits, employment, disability
memberConnect
Community membership management — household records, cards, SMS, and GDPR-compliant consent tracking.
- Member records with household composition and demographics
- Employment status, benefits, and disability recording
- Membership cards with barcode generation
- Membership start, end, and renewal management
- Member interactions — drop-ins, calls, home visits, referrals
- GDPR consent logging with method and version tracking
- SMS templates and send log via Clickatell
- Member suspension and ban management
eventConnect
Event management for community organisations running public events, training days, and community programmes.
- Event creation with venue and room assignment
- Multiple venues with room capacity management
- Attendee registration — name, email, phone
- Capacity tracking with waiting list management
- Attendance status — registered, attended, no-show
- Public and private event visibility settings
- Event cancellation with reason recording
safetyConnect
Safeguarding management — policies, DBS tracking, training records, and incident logging in one place.
- Safeguarding policies with version control
- Policy acknowledgement tracking — see who hasn't signed
- DBS check records — standard and enhanced, with expiry alerts
- Safeguarding training records with renewal reminders
- Incident logging with narrative, action taken, and closure
- 60-day expiry reminder notifications
- Workforce type recording (adult, child, both)
volunteerConnect
Volunteer management — records, DBS checks, skills, availability, and hour tracking.
- Volunteer profiles — address, date of birth, joined date
- Emergency contact records
- Skills and certification management
- Availability by day and time period
- Volunteer notes and activity log
- Hour tracking with printable certificates
- DBS and training integrated with safetyConnect
homegoodsConnect
Household goods request management — for organisations sourcing and distributing donated goods to people in need.
- Goods request creation with requestor details and urgency notes
- Item categories — white goods, furniture, bedding, kitchen, electronics
- Supplier records and category specialisms
- Item sourcing and delivery tracking per item
- Request status workflow — pending, sourcing, sourced, delivered
- Request updates and status change log
grantConnect
Grant pipeline management — track applications, decisions, reporting deadlines, and expenditure.
- Grant records — funder, amount applied, amount awarded
- Application and decision date tracking
- Status workflow — applied, awarded, rejected, active, closed
- Reporting deadlines with notification alerts
- Grant updates and progress notes
- Expenditure recording against grants
- Report submission tracking
donorConnect
Donor management — individual and organisational donors, donations, Gift Aid declarations, and campaign tracking.
- Donor records — individuals and organisations
- Gift Aid declaration tracking with declaration method
- Donation recording — cash, cheque, bank transfer, PayPal
- Campaign and appeal tracking
- Gift Aid value calculation
- Anonymous donation support
- Donation reference and note recording
networkConnect
Connect your organisation to the CrisisConnect network — refer people to other organisations, receive referrals, and contribute to regional intelligence.
- Organisation profile in the CrisisConnect network directory
- Person records with referral consent tracking
- Consent-led referral system — no personal data without consent
- Send and receive referrals across network member organisations
- Referral workflow — sent, accepted, in progress, closed
- Referral outcome recording by both organisations
- Referral notifications — real-time via bell icon
- Contribute to regional intelligence for councils and funders
Not sure which modules you need?
Book a call and I'll help you work out the right combination for your organisation.